PRIVACY POLICY AND INFORMATION

I am fully insured and my qualifications and insurance documents can be seen at anytime,

Hana Wellbeing Privacy Notice

Our contact details

Name: Hannah Godfrey

Address: Brook Cottage Farm, Charney Bassett, Wantage, Oxon, OX12 0EN

Phone Number: 07516724976

E-mail: hanawellbeing3@gmail.com


What type of information we have

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • In case of emergency details (Name and telephone number)

  • Any medical data you feel is relevant such as current treatments and medications


How we get the information and why we have it

Most of the personal information we process is provided to us directly by you via website, email or telephone for one of the following reasons:

  • Contact regarding appointments (Booking)

  • Looking for more information on what I offer




Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Hannah Godfrey (Using the business contact details provided at the top of this document)

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to
Contact you regarding appointments, scheduling and reminders
Contact you after treatments should I deem it appropriate



We may share this information with:
Accountants (This will only be your name and your fee)





How we store your information

Your information is securely stored in a locked filing cabinet in my private office.
Any electronic information (emails and via website) is kept on a password – protected laptop.
We keep personal records for 5 years. We will then dispose your information by incineration


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hanawellbeing3@gmail.com or 07516724976 if you wish to make a request.




How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

 

07516 724976

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